Understand the payment
Know whether the request is for rent, a tenancy deposit, a holding payment or something else.
Rental payment safety
Requests for money before you have had a reasonable chance to verify a rental deserve extra caution. Before paying, understand exactly what the payment is for, who receives it and what terms protect you.
Know whether the request is for rent, a tenancy deposit, a holding payment or something else.
Do not let claims about other interested renters prevent reasonable checks.
Make sure the payment recipient and the property arrangement make sense together.
Deposit and tenancy rules can depend on location and circumstances, so check current official guidance when unsure.
Fraudulent advertisers can use urgency and scarcity to persuade people to send money before they have enough information to judge whether the property or arrangement is real.
A legitimate rental process should give you enough information to understand the property, the person or organisation you are dealing with, the purpose of the payment and the terms that apply.
If you are considering any payment connected with a rental, make sure the basics are clear first.
Frequently asked questions
Paying before you have reasonably verified the property and arrangement carries extra risk. Understand the payment, recipient and terms and check current official guidance before proceeding if you are unsure.
Urgency should not stop you carrying out reasonable checks. Pressure to pay immediately before basic verification is a warning sign and a reason to slow down.
Yes. Check the property details, who is advertising it, the tenancy terms and the payment recipient as far as reasonably possible before sending money.
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